Frequently Asked Questions

Where is Da’wah Books located?

Shop 2 & 3, Plot 28-C, Stadium Commercial Lane 4, Phase 5, DHA, Karachi 75500, Pakistan

Find us on Google Maps: https://bit.ly/2TbHNTD

What are the bookstore timings?

General Timings:
Monday-Saturday: 10:00am-09:00pm
Sunday: Closed

Public Holidays: Da’wah Books is open with shortened hours on most public holidays. However, it stays closed on a few, like the 1st and 2nd days of Eid.

Shipping & Delivery

What shipping methods does Da'wah Books use for orders from Pakistan?

Da’wah Books uses TCS for most of its orders. However, we also use the Pakistan Post Express Mail Service when needed. We’ve had an excellent experience with both, Alhamdulillah.

How long does it take for the order to reach me after I place an order?

For orders from within Karachi, you should receive them in 2 to 4 working days, In-shaa-Allah.
For other cities, it could take anywhere between 4 to 6 working days to reach you from the time that you place your order.

Do you ship internationally?

Due to an increase in demand within Pakistan, we are no longer accepting orders from other countries.

Billing & Payment

What are the different payment methods that you offer?

You can pay us through the following methods.

1. Cash on Delivery
2. Bank Deposit / Transfer
3. Easy Paisa
3. Pay in Store

Can I pay by credit card or debit card?

No, we do not accept credit or debit cards.

Do you offer COD - Cash on Delivery?

Yes, we offer COD for almost all cities in Pakistan. It is the most often used payment method.

What is COD (Cash on Delivery)?

It is a simple, reliable and transparent method of payment! All you have to do is pay in cash to the person delivering your order.

What are your Bank Account details?

Here are our bank account details:

Bank: Meezan Bank Limited
Account Title: Dawah Books
IBAN: PK35MEZN0001070104575868

Order & Tracking

How do I place my order?

Visit our website, dawahbooks.com.pk.

Browse through our collection or search for books by title.

Add what you want to purchase to the shopping cart by clicking ‘Add to Cart’.

Proceed to checkout.

Enter required information such as name & shipping address.

Confirm order.

Once your order is successfully submitted, you will receive an email acknowledging that we have received your order.

I placed my order but I never got an email?

Please check your Spam Folder. If you find the email there, please add us to your contact list for future correspondence.

If you don’t find our email in your spam folder then get in touch with us at [email protected]

Do I need an account to place an online order?

You can either make an account or place an order as a guest. Having an account makes subsequent shopping easier.

How should I contact Da’wah Books if I have queries?

We can be contacted either by phone or by email.

Phone: +92 213 5342335, +92 303 5342335

Email: [email protected]

We respond to emails within 24 hours.

How can I cancel my order?

The fastest way to cancel your order would be to call Da’wah Books.